Frequently Asked Questions
Everything you need to know about shopping with Patta.
What is the standard shipping time for orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days via our global courier partners.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a refund.
How do I know which size to choose?
Each product page includes a detailed size guide. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my order after it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery.
Do you restock items that are sold out?
Many of our seasonal pieces are limited edition and will not be restocked. However, we do occasionally replenish core collection items. Sign up for our newsletter for restock alerts.